Having Trouble With a Migrated Account?

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If you believe your account was migrated but cannot access it, avoid creating multiple new accounts.

Instead, contact your facility and provide:

  • Your full name
  • The email address you previously used
  • Your current email address, if different
  • Your phone number
  • Any other information requested to help locate the account

For your security, never provide your password or complete payment card information when requesting assistance.